To be successful as a certified nursing assistant, you have to have a deeper sense of purpose regarding why you work in healthcare, other than just to cover your everyday expenses. While in the healthcare industry as a CNA, a strong desire to affect a patient’s life in a positive way gives your job new meaning and direction.
Impacting patients’ lives in a way that their health and general well-being are significantly improved is the core of being a nursing assistant.
With that in mind, below are signs that you are on the right track to be remembered by patients as the “CNA who made an impact on my life.”
1. You are more patient-centered and less task-oriented.
For you, it is all about a human being who needs help with their health rather than just a to-do list to be completed. Your role becomes more significant and goes beyond bed-making and bedpans.
2. You witness the patient improving or maintaining their health.
You become an active contributor to the patient's recovery and a part of their journey toward better health. You celebrate even the small signs of progress with them.
3. You make patients feel happier and they look forward to seeing you.
Great CNAs not only help patients get better physically, but also make patients feel good inside. You know that you are also improving their mental health if they smile at you or talk to you freely.
4. You are genuine.
Your empathy shows and your kindness is felt. If you look patients in the eye and converse with them meaningfully, you are leaving a mark on their life. In case you run out of ideas on how to be empathic and kind, here are a few suggestions:
a. Be gentle when you clean a patient’s wounds.
b. Be extra careful when you take the patient’s vital signs while they are resting.
c. Help your patient move or transfer them after they have taken pain medications.
5. You respect the patient and their family.
Patients never forget nursing assistants and other workers who show them respect. If you address your patient appropriately and do not expose them unnecessarily during care procedures, talk about them behind their back, or share personal information, you protect your patient’s dignity.
6. You the patient smile or laugh.
If you think that there is no place for humor in healthcare settings, think again. Laughter reduces stress hormones and improves the immune system, so you are doing something effective to improve a patient’s health. And, who doesn’t remember a good joke? When the patient passes around the fun, they'll smile many times over.
7. You make meaningful conversation with your patients.
During patient care, as patients begin to talk more and nursing assistants listen, wonderful things start to happen. When patients are able to express themselves through conversation, they feel that they are heard, valued, and understood. The result is that they build trusting relationships with healthcare workers.
Every patient interaction is important, so there is no need to wait for a special opportunity to make a mark on a patient's life. Common, everyday scenarios leave a valuable impression over time. And this is the very thing CNAs find most satisfying about their job.
Try reviewing the course material on developing effective patient relationships class from our course library.
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